Privacy policy

Privacy Policy (Toyz For All)

Last updated: 01 January 2026

This Privacy Policy explains how Toyz For All (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from toyzforall.co.uk (the “Website”) or otherwise use our services (the “Service”). It also explains your rights under UK data protection law (including the UK GDPR).

1) Who we are (Data Controller)

Toyz For All is the controller of your personal information for the purposes described in this Policy.

Contact details
Address: Unit 1, Whitefriars Business Centre, High St, Lincoln LN5 7DQ, United Kingdom
Telephone: +44 1513471884
Email: contact@toyzforall.co.uk

2) The personal information we collect

We may collect the following categories of personal information:

A) Information you provide to us

  • Name, email address, phone number

  • Billing/shipping address

  • Order details and communications you send us (e.g., contact forms, emails)

B) Information collected automatically
When you browse the Website, we may collect:

  • IP address, browser type, device information

  • Pages visited, time spent, referral/source

  • Cookie identifiers and similar tracking data (see Section 6)

C) Payment information
Payments are processed securely by third-party payment processors. We do not store full payment card details on our servers.

3) How we use your information (and legal bases)

We use your information to:

A) Process and deliver orders (contract)
Confirm orders, take payment, deliver items, send order updates, handle returns/refunds.

B) Provide customer support (contract / legitimate interests)
Respond to requests and resolve issues.

C) Improve and secure the Website (legitimate interests)
Prevent fraud, monitor performance, debug issues, and improve user experience.

D) Marketing (where permitted) (consent / legitimate interests where allowed)
Send offers or updates where you have opted in or where lawful, and you can opt out at any time.

E) Legal and compliance (legal obligation / legitimate interests)
Keep records required by law (e.g., tax/accounting), enforce terms, and protect rights.

4) How we share your information

We may share personal information only where necessary with:

  • Website/e-commerce service providers (e.g., hosting, store platform tools)

  • Payment processors (to process payments)

  • Shipping and logistics partners (delivery and fulfilment)

  • Analytics/marketing providers (subject to your cookie choices)

  • Professional advisers (legal/accounting)

  • Authorities where required by law

We do not sell your personal information.

5) International transfers

Some service providers may process data outside the UK. Where this happens, we use appropriate safeguards under UK data protection law.

6) Cookies & similar technologies

We use cookies and similar technologies to:

  • Enable essential site features (cart, checkout, security)

  • Remember preferences

  • Understand how the Website is used (analytics)

  • Support marketing/measurement (where enabled and subject to your choices)

You can manage cookies through your browser settings and any cookie consent banner on the Website (if shown). Disabling some cookies may affect site functionality.

7) Data retention

We keep personal information only as long as necessary for:

  • Order processing and customer support

  • Legal, accounting, and tax obligations

  • Security and fraud prevention
    Retention periods vary depending on the type of data and legal requirements.

8) Your rights (UK GDPR)

You may have the right to:

  • Access, correct, or delete your personal information

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (where processing is based on consent)

  • Complain to the UK data protection authority (ICO)

To exercise your rights, contact: contact@toyzforall.co.uk.

9) Security

We use reasonable safeguards to protect your personal information. However, no internet transmission is 100% secure.

10) Children’s privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11) Links to other websites

Our Website may include links to third-party websites. We are not responsible for their privacy practices.

12) Changes to this Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

13) Contact us

Address: Unit 1, Whitefriars Business Centre, High St, Lincoln LN5 7DQ, United Kingdom
Telephone: +44 1513471884
Email: contact@toyzforall.co.uk